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We're Sterling, the Customer-Driven Employee company.

Pleased to meet you.

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About Sterling

We have 19 years of experience administering account-based programs.

From the day when we first opened our doors, our focus has been on the financial well-being and success of our customers and our employees. This focus has driven our every decision and fueled our growth.

Our goal is to make our customers successful, be they brokers, employers, general agents, or individuals. We understand the importance of technology and how a user-friendly platform with modern innovations will improve productivity, efficiency, and user adoption. Our proprietary platform is complemented by state-of-the-art in-house development, making customizing, tailoring, and streamlining processes much easier per each user’s needs.

Our Story: The HSA was born!

Established in 2004 under the visionary leadership of Cora Tellez, Sterling Administration was a pioneer in the HSA industry and today is considered one of the nation’s premier benefits administrators in the healthcare industry. We are an independent, financially self-sustaining, minority, woman-owned company that specializes in Health Savings Accounts (HSAs), Health Reimbursement Arrangements (HRAs), Flexible Benefit Plans (FSAs), Premium Only Plans (POPs), LSA, FMLA, and COBRA.

 Additionally, Sterling offers expert compliance services for ERISA Wrap, Form 5500 Filing, non-discrimination testing, and requirements under the Patient Protection Affordable Care Act (PPACA). At Sterling, we’re driven by a compelling vision to transform the landscape of healthcare payments, empowering individuals to save personally and reduce medical costs.

Every product we offer is harnessed to create positive change in the healthcare industry and play a part in building financial wellness.

Our Values

The Employees Stock Ownership Plan.​

Our core values of working as a family guides everything we do as a company and as a committed workforce. We strive to bring out the best in one another, inspire family-friendly benefits, and deliver success to our customers.
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Trust

We act as your trusted advisors.

Our specialists bring a wealth of knowledge, industry-specific know-how, and a deep understanding of different federal and state healthcare programs, including HSAs, HRAs, FSAs, FMLA, COBRA, and more.

Customer Success

We champion our customers to achieve extraordinary goals!

We constantly innovate our business offerings to provide all our stakeholders with new avenues to achieve ever-greater success and easily perform their day-to-day tasks.

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Innovation

We innovate together!​

Our customers, including brokers, employers, and general agents feedback help us develop products that best serve their business requirements. Our proprietary platform provides continual technology releases and new initiatives to address the needs of customers today and in the future.

Equality

Everyone deserves equal opportunities!

We believe that everyone should be heard, valued, and empowered to succeed. Listening to different perspectives deepens connections between people (internally and externally) and makes us a better company.

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Community Commitment

It takes a village to age well!​

Sterling is very proud to have the Amazing Care Network (ACN) and the Amazing Charitable Foundation (ACF) for supporting families and community caregiving needs. You can support the work of the ACN and the ACF by visiting them on Amazon Smile.

Powered by collaboration our customer network.

Get a glimpse of the diverse range of logos representing our strong customer commitments. These partnerships drive innovation and ensure that our solutions are tailored to meet modern evolving needs.

Reliable customer support comes standard.

Discover a hassle-free COBRA management experience with Sterling in less than 30 minutes.
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